Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. No incidents reported. I began using LogicMonitor around 2 years ago. and by the way your support is great! Notifications didn't work how we needed, probes randomly died, checks didn't work, templates didn't work. Otherwise, they are hitting on all cylinders. It leverages automation and built-in intelligence to monitor today's complex and distributed infrastructures. I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. It gives us some advance notice to spot a trend from other departments before it lands on our laps. Comments: We've been a customer for over a year and have had nothing but a positive experience. When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. That isn't to say that Solarwinds isn't a good product! Find the latest PagerDuty, Inc. (PD) stock quote, history, news and other vital information to help you with your stock trading and investing. When renewals come up, there is no debate that we will keep them. Our benefits package ties into our positive culture- our company cares about the things that make us happy and healthy. There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. Pros LogicMonitor 3373. it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Cumulative Growth of a $10,000 Investment in Stock Advisor Calculated by Time-Weighted Return. and by the way your support is great! Otherwise, they are hitting on all cylinders. We've been a customer for over a year and have had nothing but a positive experience. A very small price to pay for the ease of use and administration for the platform. A very small price to pay for the ease of use and administration for the platform. Stay up to date on the latest stock price, chart, news, analysis, fundamentals, trading and investment tools. It also made sense to get something that was cloud based so that if we have our own infrastructure problems it won't necessarily knock out the monitoring that's alerting us on those issues. In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. Contact the company directly for pricing detailes. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. View full list of Cloud Management Software, View full list of Infrastructure-as-a-Service Solutions Software, View full list of Log Management Software, View full list of Network Monitoring Tools, View full list of Server Management Software, View full list of Website Monitoring Software. In the end, there were a couple factors that lead us to LM and kept us there. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. Implementing the tool right as really increased our team's visibility to our overall health and performance. Read More. It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. We spend a lot of time in the host view and being able to see a host highlighted yellow, orange, or red would be helpful to faster decision making. Company profile page for Granicus Inc including stock price, company news, press releases, executives, board members, and contact information I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. They let us run that if we chose to, but introduced new dashboard and service elements in the new UI only, giving us more carrot than stick to make the leap. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost." Interested in LogicMonitor? I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. This is the most important con to us right now. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. Sonus SBC CAS / ISDN / SIP Signaling Groups (SBC 1000/2000) Monitoring is an essential tool that can unlock new pathways to growth. Stocks. Powerful monitoring at an economical price. It gives us some advance notice to spot a trend from other departments before it lands on our laps. Hello, I will try to bullet out a list of pros and cons below. There are some nice features that help you see the various alerts whether it's the alerts tab counters (that show on the main page) or the way hosts highlight when they have alerts associated. In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. Not many, but the response time for requesting new device/vendor recognition could improve. We have different teams that only need access to certain devices, but the app shows everything. We previously used OpManager and had considered SolarWinds (I used it in a previous enterprise and was very happy with it). The alerts dashboard is not clear for hosts that are in SDT. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. We turn on a complete view in minutes, turn the dial from maintenance to innovation and turn the corner from sight to vision. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement! A few minor inefficiencies in the UI, but nothing major for us. Exceptionally consistent! - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. . At this time I am on v.71 with Collectors at version 20. If they do to it what they have done to the web portal, it will be amazing. Automate issue resolution with ServiceNow CMDB integration for more efficient workflows and a single source of truth. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. "It's affordable. "The licensing side of things with LogicMonitor, is quite simple. Unified performance for converged IT Infrastructure, Networks and Data Centers. We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. LogicMonitor. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. A very small price to pay for the ease of use and administration for the platform. There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. Finally, we wanted a way to monitor both internally and externally since we ourselves are a SAAS provider. Push notifications would be nice too! It's been a great win. I would actually prefer not to see those hosts in the alerts totals on the alerts tab, or potentially make that configurable. Become a LogicMonitor Advocate! I would like to see more detail on those features, for example if there are 13 critical alerts, it would be nice to know how many are already Ack'd without clicking into the alerts tab and searching for those alerts. At this time I am on v.71 with Collectors at version 20. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Helps admins and DevOps teams identify and resolve issues across their IT infrastructure. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. Visibility. The ITRS product suite enables IT teams to analyse the huge volumes of data across an enterprises physical, virtual & cloud IT estate. Transparency. LM satisfied all three. It was one of the best "outsourcing" decisions we have made. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). Infrastructure-as-a-Service Solutions Software. They have been in a positive development cycle over the past 18 months as they rolled out a new UI for not only for their App but their support site as well. Have questions? Automatic self healing. LogicMonitor offers four platform packages. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. There are a lot of other factors that I could go into, but I'd rather not write a novel. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). In the end, there were a couple factors that lead us to LM and kept us there. Starting at 50 devices; Support complex operations. That isn't to say that Solarwinds isn't a good product! We seamlessly monitor infrastructures, empowering companies to focus less on problem solving and more on evolution. Comments: There are a lot of other factors that I could go into, but I'd rather not write a novel. Cons: I think the tool has just the right level of flexibility to it so that we can organize alerts and hosts in a manner that effectively aligns with our business. These LogicModules aren't available in our core product, but may be useful to some customers. They have listened to their customers and continue to act on our needs. When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. LogicMonitor is accepting applications for the Women in STEM Scholarship from today until March 31, 2021. LogicMonitor provides a single web console that is ready to automatically discover most switches, routers, firewalls, load balancers, servers, applications, databases, VoIP systems and storages. Every LogicMonitor package includes an unparalleled suite of robust features for analysis, reporting, and proactive operations management. It monitors all sorts of metrics for different services, but sometimes it's difficult to determine what a metric is actually telling us. CloudFabrix Software, Inc. a leading AIOps platform vendor delivering a suite of solutions enabling AI driven IT Operations & Planning. Insight into production environments and middleware. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. They have become an embedded resource and so long as they keep performing at this level they will remain there. The escalation rules and who they go to are fully tweakable as well as how users get alerted (email, sms, phone call). They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Our core Hybrid Infrastructure package includes a full spectrum of cloud + on-premise monitoring capabilities, plus access to the LM Exchange with more than 2,000+ preconfigured integrations. When we approached our monitoring project, we evaluated a number of different solutions. Their drive to improve the product! They have listened to their customers and continue to act on our needs. We have even begun alerting automation scripts to fire off on certain alert types. LogicMonitor provides the end-to-end visibility needed to maintain the performance and availability of business applications. Comments: Starter. When we approached our monitoring project, we evaluated a number of different solutions. When renewals come up, there is no debate that we will keep them. When we came upon LogicMonitor, it was clear that this was a different product and company. A few minor inefficiencies in the UI, but nothing major for us. A very small price to pay for the ease of use and administration for the platform. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and … It would also be ideal if you could highlight the "hosts" on the hosts tab with the color of severity of their alerts. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. My overall impression of Logic Monitor is a positive one. It is good for quickly acknowledging alerts, but not much else. We’re online. Starting at 25 devices; For small teams and SMBs. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. Join us in shaping the information revolution. 12 in-depth reviews by real users verified by Gartner in the last 12 months. It's hands down the nicest evolution of a product over a short span I have seen. Cons: We have 401(k) matching, yearly cash bonuses, amazing healthcare, happy hours, beach days, catered lunches- you name it. Developer of data center monitoring software. Not many, but the response time for requesting new device/vendor recognition could improve. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. LogicMonitor staff frequently come up with some interesting ideas for custom monitoring. It was one of the best "outsourcing" decisions we have made. This mind-blowing growth demonstrates how important its product is. In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. The escalation rules and who they go to are fully tweakable as well as how users get alerted (email, sms, phone call). Cons Nov 29, 2020. A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. It is incredibly cumbersome today to not have resolutions close out alerts in PagerDuty and also to not have alerts that are acknowledged in pager duty acknowledge in Logic Monitor. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. It's easy to be confident that all our alerts across the board are consistent unless set otherwise manually. Our target audience consists of Managed Service Providers, DevOps teams managing critical and intricate infrastructure, and SaaS/e-Commerce companies wanting to achieve optimal performance and uptime. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. DM for free 14 day trial. LogicMonitor® is the leading SaaS-based, performance monitoring platform for complex and distributed IT infrastructure. Datadog's full-year 2019 revenue is expected to come in at $350 million to $352 million -- good for 77% to 80% growth over 2018. Thanks for a great service and continued product development! For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. Dec 1, 12:29 CST Nov 30, 2020. At LogicMonitor, we expand whats possible for businesses by advancing the technology behind them. Our core Hybrid Infrastructure package includes a full spectrum of cloud + on-premise monitoring capabilities, plus access to the LM Exchange with more than 2,000+ preconfigured integrations. If they don't recognize something, it is a fairly simple process to request that they add it to their software. They have become an embedded resource and so long as they keep performing at this level they will remain there. The price we get per license is a lot cheaper than what we were getting with some of the other tools. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. For users without knowledge in the field can be complicated the use of such software, in addition to still has features to improve as provide much more detailed reports to have better knowledge of a problem. LogicMonitor has raised $142.95 m in total funding. LogicMonitor … As it stands, our entire department has the application loaded and peek at it throughout our off hours, acknowledging alerts that we may not have seen yet because of the way our escalation rules have been written. Comments: The mobile app is just ok. My overall impression of Logic Monitor is a positive one. We used it significantly over the years but we needed something that fit us as an overwhelmed and understaffed IT Team better. There is a lot that we use Logic Monitor for but it will never be our ONLY monitoring tool, as a result we need a service like pager duty as a central hub to manage and maintain our alert streams. It monitors all sorts of metrics for different services, but sometimes it's difficult to determine what a metric is actually telling us. Our investment in LogicMonitor paid for itself within 6 months. Pros: Company profile page for LogicMonitor Inc including stock price, company news, press releases, executives, board members, and contact information We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. Share your experiences with other software buyers. It also made sense to get something that was cloud based so that if we have our own infrastructure problems it won't necessarily knock out the monitoring that's alerting us on those issues. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. So much money was spent trying to make it work that the higher cost of LogicMonitor was cheap in comparison, assuming we only put a little time in per month (which has been the case). Let our Professional Services/LM Accelerate team help you crush your deployment and maximize your investment in LogicMonitor. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. LM satisfied all three. Discover how Traverse Monitoring can help you. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. - LogicMonitor Deep support for Microsoft Azure. It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. Cons: View LogicMonitor stock / share price, financials, funding rounds, investors and more at Craft. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). Last reviewed on Sep 10, 2020. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. Sematext gives businesses full-stack visibility by exposing logs, metrics, real user & synthetic data and traces through a single Cloud. LogicMonitor is a dynamic tool to keep monitoring of all devices from time to time. A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. Comments: It's hands down the nicest evolution of a product over a short span I have seen. Hello, I will try to bullet out a list of pros and cons below. LogicMonitor is a lightweight program that can be installed on a Linux or Windows OS. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. LogicMonitor does not have a free version but does offer a free trial. Private equity strikes again with $130M LogicMonitor investment Jun 16, 2016 Ron Miller Private equity firms have certainly been … No incidents reported. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. Get a custom quote today and we will reach out to you shortly to start leveling up your monitoring. Pulseway is an award-winning IT management platform that gives you complete control over everything IT. I have been happy with the scale at which we are able to adopt the systems. LogicMonitor, a SaaS-based performance monitoring platform for enterprise IT and service providers, has released the results from a new study of 300 IT decision makers, including 100 based in the UK. There's a low barrier to entry to start gaining actionable insights into your environment and minimal tweaking is needed. Product . Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. If they do to it what they have done to the web portal, it will be amazing. . Core Package Hybrid Infrastructure Performance Monitoring. 395 posts. Pagerduty integration. 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