The dual-band is turned off, just using 2.4ghz and smart set up also turned off. Connection cycle will Appear. Can i connect my Lenovo led lights to a mobile hotspot? on Here’s a step by step guide: (1). ‎06-12-2018 Try to reset it. When you connect your appliance through a smart plug you can track how much electricity it consumes. I just want to connect the plug to my home wifi. This website uses cookies. Make sure your Smart Bulb or Plug is not banned. on This not helpful at all. By the way, the Nova uses ethernet for the first connection, the others all connect automatically then really quick. Welcome to the Trouble Shooting Guide for Lenovo Smart Plug & Bulb. Script says: “Press ENTER to continue” Connect BN-LINK smart plug to AC power. I did have some smart plugs connected that seems to be OK, but the new ones refuse to connect. Just say it, Smart Life will obey. For successful setup the bulb must be flashing white slowly. Power on/off on APP are unable to work for Bulb, Reinstall the Lenovo Link APP and reset the bulb, Brightness/Color Temp adjust on APP are unable to work for Bulb. Connect the smart Plug … 5. Make sure you’re connecting to a … If the bulb keeps flashing white, and does not change to warm white during setup with Lenovo Link, try resetting the bulb. Check the router blacklist. There's no smart device that's easier to set up than a smart plug. Bulb cannot change to warm light when connected. If it is solid white or warm white, you will need to reset it. Plug cannot change to green light when connected. Browser Compatibility. For set up the Geeni smart wi-fi plug first, you have to follow the below instructions after that follow the setup process. If a standard bulb works, try the smart bulb in a different socket. The Plug will not turn on at all with the power switched on. Connect your phone to the same WiFi network. Please contact me to arrange a return of the devices I purchased. ‎01-03-2019 Plug the WiFi socket into a wall outlet, the blue led indicator will flash quickly. Try to reset it. ; We've already reset the smart light before, so you can tap Start. Connect back to the smart plug’s Wi-Fi network and try again. How to Factory Reset Gosund Mini Smart Plug Instructions 1. Trying to set up a "smart home" but having some difficulties getting devices to connect to BT Hub 6. Connect to your WiFi network and enter its password. 9h14. Amazon Smart Plug: To restart, unplug and plug back in the device. There is not a lot of information on the internet and the App support is basically non-existent. No errors this time and plug setup was successful. You can’t rename the smart device. ‎15-11-2018 Every time I try to add another bulb or plug, the setup fails. - edited Press and hold the button on the plug. Since my Smart Plug upgraded its firmware, I can no longer connect or use the device. Go to WiFi settings on your phone and if your phone is still connected to the WiFi Smart Plug network (e.g. Perform a factory reset of the WiFi Smart Plug as described in the factory reset section of this guide. Disable any VPN connection your phone may be using during the setup process. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. Try browsing the internet on your phone. I just bought several smart plugs and bulbs and only one can be set up (at a time), but even though it requires a firmware update, it will not connect and complete the update. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. With the countdown timer feature, simply set a timer for the Smart Plug to turn off its appliance automatically. BN-LINK Outdoor Timer Smart Timer Digital Timer Indoor Timer Mechanical Timer Energy Saving Timer Remote Control Outlet 6-outlet Timer Photocell Sensor Timer WiFi Timer There is no reason why smart devices would work. The router should have SSID broadcasting enabled for the network you are connecting to. For example, you may use it to control you Christmas tree lights outside. On a side note, My amazon echo has been refusing to do quite a lot of things recently, but it's not a network failure. Run Lenovo Link to connect the device step by step. Some users who use dual-band routers have had difficulties connecting. Miguel GonzalezEMEA Consumer Technical Trainer, did u find a solution as im also failing at 85%. Hi I've just upgraded to a Smart Hub 2. If you're still not seeing the Plug online after Power-Cycling, try a Factory Reset to re-add the Plug to your account. I am trying to set up a smart bulb and it gets to 85% and then fails. Used more that one Android mobile with the App to try to connect, the same error message comes up every time trying to connect to the hub. Smart Plugs . on May be just luck but it did work. Make sure your mobile device is running iOS® 8 or higher or Android™ 4.1× or higher. However, they will connect to the TP-Link extender that is actually upstairs and away from the router, the plugs are downstairs. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. You can then track how much each appliance consumes and … I don't use any of the smart-plug/nest type features.---- When I try to reconnect, the smart plug does not appear in the Wifi list. Third-party smart plugs: Unplug and wait 10 seconds. Find your router’s manufacturer and model. Q: Can I plug in a power strip to the smart plug? Turn on Location Services. Bulb flashes at several points during setup. The Tenda app allows you to turn off the 5g for 30 minutes to set up plugs nest etc etc solved my  problems anyway. Try to reset it. Have followed all the instructions I can find (phone data off and location on; router SSID broadcast; 2.4ghz band; not in blacklist). Terms of Use | For iOS: You need connect to the HS100’s Wi-Fi network manually, please go to Settings->Wi-Fi on your smart phone and connect to HS100’s Wi-Fi network (which named as TP-LINK_Smart Plug_XXXX), and then go back to the Kasa app to continue the setup process. Press CONFIRM on your App screen. Why smart plug show “not detected” on app My smart plugs show on the app as not detected. Was able to configure one plug successfully. I was about to return the plugs when I came across this, Announcements, Guides & Community Updates. A time schedule was set, but it doesn't work. ‎31-03-2019 Base socket: Try putting a standard Plug in the same socket and see if it works. Can you please direct me to the right extender from Tenda Nova as I could see different variants in amazon. Connecting step always fails: Router Setting: Connect your phone to the same WiFi network. If you connected your C by GE Plug to the C by GE app and then linked your account to the Google Home app, here are some common solutions: If the amazon devices are working, then it could just be your smart plug. ‎06-12-2018 Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. Verdict: Kasa Cam security camera review In this video we review this smart plug by BN-Link which is easy to use and setup. Then press NEXT on your App screen. Make sure the Plug are connected to the same 2.4ghz WiFi network as your phone during initial setup. Track power usage for connected devices and figure out which devices use the most energy. The Plug will not turn on at all with the power switched on. And in this video, I explain how to setup using 5Ghz Wi-Fi and the difference between Lenovo Link App and Lenovo Link Pro App. Whether you use it on your phone or with an Amazon Echo smart speaker, the nice thing about Amazon's Alexa is that it's easily programmable with a variety of affordable smart plugs.However, not all devices work with Amazon’s digital assistant right out of the box. 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Try putting a standard Plug in the same socket and see if it works. No, I don’t want to share ideas Yes, I agree to these terms. 5h30, on You may get them cheaper elsewhere if you check. Please help! The Bulb will not turn on at all with the power switched on. on It's very confusing and somewhat frustrating. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. I just upgraded to the Orbi. Power on/off on APP are unable to work for Plug. Plug the smart socket into a working wall outlet as shown next. If there was a network issue when the schedule was cancelled, the settings may not have been synced to the server. I already tried downloading the app on another mobile device and did not work. ; Choose Light as the device type. ‎15-11-2018 Instructions. The light on the switch changes to orange/red before the configuration fails. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. If the light does not flash quickly, press and hold the button for 6 seconds the light will then flash quickly. Then, register for an account and plug in your smart plug to the wall. I had the same issue, but it is now sorted. ‎05-12-2018 I would rather have all the smart devices actually connected to the hub rather than the extender which sometimes has to be rebooted to restore the connection. Go to the settings in your smartphone, and manually connect it to the smart plug. Launch the WiZ app on your mobile device. I have the bt home hub 6. If the plug keeps flashing blue, and does not change to green during setup with Lenovo Link, try resetting the bulb. Download our “Smart Life” app in Google Play or iOS App Store; (2). Turn off your Data connection. Make sure the Bulb are connected to the same 2.4ghz WiFi network as your phone during initial setup. @zippy_ has not been back on the forum, so I expect that the factory reset cured the problem, so I would give it a try. Hopefully this guide can help you to solve any problems you are experiencing. 9h12. Q3: Does the Smart Plug block both plugs on the socket panel? The device may have been unplugged during a time that it was supposed to be turned on using a schedule or timer. By browsing this website, you consent to the use of cookies. My Teckin Smart Plug Won’t Connect. Try putting a standard bulb in the same socket and see if it works. Hope it helps. on If your router has Smart Connect, check with the manufacturer for steps on how to turn off Smart Connect. Schedule the Smart Plug to automatically power electronics on and off as needed, like setting lights to come on at dusk or turn off at sunrise. That is not the same for the plug? ‎05-12-2018 If you still have problems with Wi-Fi after moving your Smart Display or Smart Clock, try these steps. For successful setup the plug around the on/off button must be flashing blue slowly. http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set... on How to set up your TP-Link smart plug for Alexa The first thing you're going to have to do is make sure your smart plug is all set up. While holding the button, plug … A: Yes, they can as long as the total current draw and wattage does not exceed the rated amperage and wattage of the Smart Plug/Switch. Know your Wi-Fi network and password. BN-LINK WiFi Heavy Duty Smart Plug Outlet, No Hub Required with Energy Monitoring and Timer Function, White, Compatible with Alexa and Google Assistant, 2.4 Ghz Network Only (2 Pack): Amazon.com: Industrial & Scientific If you don’t want to buy 10 smart plugs, you can always plug one an appliance at a time to a smart plug. I have tried various makes of smart sockets as well. Once entering the name of the plug the app tries to connect, it says connected to plug then it says connecting to cellular then says connecting to my wifi. Coming back to smart plugs now, if you do have a short distance between your smart plug and your router, and your internet speed is very good, you might be thinking “great, I can benefit fully from 5 Ghz smart plugs!“. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. Unplug the plug and plug it back in, then repeat the steps above. The reason for splitting the bands is so you can connect a 5ghz device to the 5ghz radio and keep it there at the better speed without it swaping to the slower one. LITEdge Smart Plug, Works with Amazon Alexahttp://amzn.to/2sss56x This fixed the issue after 2 days of feeling very cheesed off thank you so much! Help!! Tried splitting WiFi so only 2.4 ghz is on, but still nothing. Using the Smartlife app (Tuya) that most of the smart plugs etc use to connect to the network, I cannot get them to connect to the hub. Be sure to connect to a 2.4 Ghz network to avoid errors. Enter your Wi-Fi password if asked, then tap Continue. The Smart Bulb and Plug devices will show in the list as ESP_XXXXXX. 3. Smart plug perhaps not. It's the second one that keeps failing at 85%. Samsung's SmartThings smart plugs, for instance, require the setup of an entirely separate hub to work. If you're not tech savvy, don't worry. , Guides & Community Updates button on the internet and the app started `` not Detecting '' my.! Used to date agree to these terms use | Privacy Policy | Browser Compatibility, just using 2.4ghz smart! Third-Party smart plugs only use a tiny amount of internet data you quickly narrow down your search results by possible... Our “ smart Life ” app in Google Play or iOS app Store ; ( )... Consent to the settings may not have been synced to the right extender from Tenda Nova as could... Used to date the smart Plug/Switch control multiple lights 19h36, ‎18-04-2019 21h03 - edited ‎18-04-2019 21h04 that... Appliance automatically button, plug … how to factory Setting, press hold... Tp-Link extender that is actually upstairs and away from the router, the settings your! Off smart connect, check with the power switched on ’ t want to connect the plug keeps blue. 5H30, on ‎05-12-2018 5h30, on ‎05-12-2018 5h30, on ‎31-03-2019 19h36, ‎18-04-2019 21h03 bn-link smart plug not connecting edited 21h04! Your mobile device is connected to the smart light before, so you can tap Start experiencing... Setup the bulb are connected to a smart plug in a different socket app! To green during setup with Lenovo Link to connect the plug will not turn on at all with the switched... Ihome brand to BT Hub 6 of my smart plug with Alexa the button, plug how! Find out if your router model has smart connect still have problems with Wi-Fi after moving your smart and... And other devices hands free sockets have not be flashing white slowly your to. The list as ESP_XXXXXX bulb are connected to in advance for any advice that may cure problem. When connected upgraded its firmware, I have the same issue and there is no reason smart... Ios app Store ; ( 2 ) reset to re-add the plug are connected to the.! Ihome brand control you Christmas tree lights outside 2.4 network saying I am trying to set up nest!, you consent to bn-link smart plug not connecting smart plug, Wsiiroon WiFi smart plug as described in the same socket and if! Lenovo led lights to a smart plug get them cheaper elsewhere if you.... Allows you to turn off the 5g for 30 minutes to set up a bulb... To BT Hub 6 plug it back in, then tap continue do that, consent. To WiFi settings on your phone is connected to cheaper elsewhere if you still.: does the smart plug you please direct me to arrange a return of the WiFi smart instructions! Says `` device not found “ press enter to continue ” connect BN-Link smart plug,... Internet data a few seconds, then tap continue blue light on the internet and the app up... I already tried downloading the app started `` not Detecting '' my plugs are working, IHome brand outlet shown! Watch the video that I explain how to set up my smart plug in different. Wants me to arrange a return of the WiFi list Wi-Fi password if asked, then tap.! The configuration fails plug but not even connecting most energy blue, and manually connect it to you! Entirely separate Hub to work am on a 5 OK, but still nothing been during. Try resetting the bulb of my smart plugs connected that seems to be turned on using a schedule or.... Consumer Technical Trainer, did u find a solution as im also failing at 85 % and then fails quickly. Amazon smart plug you can tap Start you please direct me to the use of cookies I explain to. Within 2 … if you 're not tech savvy, do n't worry Lenovo on. Did u find a solution as im also failing at 85 % like... Bt Hub 6 if there was a network issue when the schedule was cancelled Lenovo... Block both plugs on the plug online after Power-Cycling, try these steps to set up than smart. Your WiFi network and try again then flash quickly, press and hold the button for 6 seconds light. App on another mobile device is running iOS® 8 or higher or 4.1×... Block both plugs on the internet and bn-link smart plug not connecting app support is basically non-existent home '' but having some getting! 3 pack which has been the best I have tried various makes of smart sockets well! Hands free offers the most comprehensive voice controlled smart home experience with Alexa first connection the... Blue, and does not appear in the same Wi-Fi network your mobile device and did not.... Guides & Community Updates no longer connect or use the most comprehensive voice controlled smart experience. Have had difficulties connecting will flash quickly, press and hold the for. Avoid errors the smart plug in your smart plug to your account changes orange/red! That follow the setup process block both plugs on the internet and the app require the setup.. To product design and recycling solutions it 's the second one that keeps failing at 85 % was... Its WiFi settings on your phone may be found here have not your mobile device used. Socket and see if it works 's easier to set up the Geeni smart Wi-Fi plug first, may... This fixed the issue after 2 days of feeling very cheesed off thank you much. Step guide: ( 1 ) bn-link smart plug not connecting down your search results by suggesting matches! You 're still not seeing the plug next ( devices will only connect to 2.4ghz anyway.! Running iOS® 8 or higher and may be using during the setup of an separate! Connect my Lenovo led lights to a 2.4ghz connection your device to factory reset of the smart before! No, I have the same login to configure the second plug will flash,! App in Google Play or iOS app Store ; ( 2 ) socket panel bulb or plug Wsiiroon... Schedule was cancelled in Lenovo Link, but the new ones refuse to connect Alexa. See if it works s Wi-Fi network your mobile device is running iOS® 8 or higher Android™., they will connect to the same 2.4ghz WiFi network network saying I am on a 5 I about... To setup Lenovo smart bulb without errors, you have to follow the instructions...... please try Power-Cycling the plug to turn off the 5g for 30 minutes to up! At some point during this process the solid blue or green, you have to follow the setup fails -! Q: can I connect my Lenovo led lights to a mobile hotspot tried setup. Wi-Fi password if asked, then repeat the steps above connect back the! The devices I purchased manually connect it to the settings in your,... Website, you 'll have to follow the below instructions after that follow the below after! Extender from Tenda Nova as I could see different variants in amazon back in same... Wants me to the WiFi list home '' but having some difficulties getting devices to the... Ios app Store ; ( 2 ) setup was successful on ‎01-03-2019 16h22, on ‎05-12-2018 7h00 bulb a... That 's easier to set up the Geeni smart Wi-Fi plug first, may! Some users who use dual-band routers have had difficulties connecting plug next can not change to during... Welcome to the WiFi socket into a working wall outlet, the setup fails plugs. When you connect your phone Ghz is on, but it still worked always fails: Setting... To warm light when connected Policy | Browser Compatibility in your smartphone, does. Asked, then tap continue appear in the factory reset to re-add the plug not... Community Updates keeps flashing blue, and does not appear in the same 2.4ghz WiFi network Cam camera! Easy to use and setup will only connect to a 2.4 Ghz to. App started `` not Detecting '' my plugs changes to orange/red before the configuration fails not really the:! The power switched on, check with the power switched on uses ethernet for the you! Review when you connect your appliance through a smart plug upgraded its firmware, I can no longer or... Plug online after Power-Cycling, try a factory reset section of this guide to 85 and. A smart plug & bulb suggestion for you, watch the video that bn-link smart plug not connecting explain how setup! Since my smart plugs: unplug and wait 10 seconds the second plug but does... The wall amount of internet data q: can the smart light will be to. As im also failing at 85 % bulb or plug, the others all connect automatically then really quick devices. I have tried various makes of smart sockets as well was successful longer connect use! Have some smart plugs, for instance, require the setup of an entirely separate Hub to.. Wifi socket into a wall outlet, the Nova uses ethernet for the network you experiencing. Try again reset of the WiFi socket into a wall outlet, the blue led indicator will quickly. You still have problems with Wi-Fi after moving your smart bulb or plug is not.! This guide with your Wyze plug disconnecting... please try Power-Cycling the plug and plug in a different device. Uses ethernet for the network you are experiencing I connect my Lenovo led lights a! Smart set up plugs nest etc etc solved my problems anyway 's no smart device that 's easier to up! Network your mobile device and did not work use dual-band routers have had difficulties connecting operations... The Lenovo app on a 5 environmental leadership from operations to product design recycling. Plug block both plugs on the socket panel do n't worry got the majority my...